AYearAgo.Today (the website and the iPhone and Android apps) is run by Stealth Launch, LLC in Puerto Rico. We're happy to help.
- Email ayearagotoday@outlook.com. We answer in English.
- Signed in? You can also message Support from your Inbox, on the website or in the app.
- Requests about your personal data are answered within one month.
Your account and signing in
- Sign in with your username and password, or with the account you signed up with: Google (website and both apps), Apple (iPhone app, and the website where offered) or Facebook (website only).
- Forgot something? Reset your password or look up your username. The app has the same links on its sign-in screen.
- Still can't get in? Email us from the address on your account.
AYAT Premium and billing
Premium is billed by whoever you bought it from. Each one manages its own subscriptions and refunds.
- Bought on the website (billed by Stripe): sign in at ayearago.today, go to Settings → AYAT Premium and choose Manage subscription to cancel, update your card or see invoices.
- Bought in the iPhone app (billed by Apple): manage or cancel it in your App Store subscriptions. Apple handles refunds at reportaproblem.apple.com.
- Bought in the Android app (billed by Google Play): manage or cancel it in your Google Play subscriptions. Google handles refunds for Play purchases.
- Reinstalled the app or got a new phone? Open Account → Premium in the app and choose Restore purchases.
- Premium covers your whole account, on the website and in both apps, wherever you bought it.
Deleting your account
- In the app, open the Account tab and choose Delete account. On the website, go to Settings → Close account. Without the app or a sign-in, use our account deletion page.
- Deletion is immediate and permanent. A web subscription is cancelled at once. An App Store or Google Play subscription isn't: cancel it in the store first.
- See what deleting your account does for what is deleted and what is kept.
Reporting content and people
- Use Report on any journal entry, photo, log, comment, message thread or profile, on the website or in the app. We aim to review reports within 24 hours.
- No account? Use our report form.
- An intimate image of you shared without your consent? Use the intimate image removal form. We remove the image within 48 hours of a valid request.
- Don't want to hear from someone? Block them from their profile. Blocking works both ways: neither of you sees the other's posts or can message the other.
- If someone is in danger, contact your local emergency services first.
18+ entries
- 18+ entries are hidden unless you turn them on. You can turn them on only on the website, at Settings → 18+ entries, after confirming that you're 18 or older. The apps follow that setting and can turn it off.
- Sexually explicit writing and images aren't allowed anywhere on AYearAgo.Today, even when marked 18+.
Your data
- Download a copy of your journals, photos, logs, planner, messages and more: Settings → Download backup on the website, or Account → Backups in the app.
- To ask what data we hold about you, or to correct or delete it, email ayearagotoday@outlook.com from the address on your account. We answer within one month.
- How we handle your data is in our Privacy Policy.
Legal
Under the EU Digital Services Act, our single point of contact for EU member state authorities, the European Commission and the European Board for Digital Services, and for people who use AYearAgo.Today, is:
If you are writing on behalf of an authority, please put “Authority request” in the subject line.